Hitachi Zosen

Survey / Analytics System

The switch from paper-based feedback forms to a tailor-made customer survey- and analytics system required intense preparation and planning. The architecture as well as the front-end design was drawn down to every detail to simplify and structure the realisation phase. Various user-levels, an automated distribution functions and detailed analytics are resulting in a professional and future-proven customer satisfaction solution.

Hitachi Zosen Inova AG